Privacy Policy – prk98 Online Gaming Platform Pakistan

prk98 (referred to throughout this policy as "prk98", "we", "us" or "the platform") operates the online gaming website at prk98.pro and the associated prk98 mobile app. prk98 is an online gaming platform built specifically for players in Pakistan, offering slots, fish games, bingo and other game categories with PKR-denominated play and local payment methods.

For the purposes of this Privacy Policy, prk98 is the data controller in respect of personal data collected from users of the platform. This means we determine the purposes and means of processing the personal data that passes through the prk98 platform.

By registering an account on prk98 and using the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal data as described here. This policy should be read alongside the prk98 Terms and Conditions.

prk98 collects personal data in several ways — directly from you when you register and use the platform, automatically through your use of the platform, and from third parties involved in processing your payments. Here is a breakdown of the categories of data collected:

We do not collect sensitive categories of personal data beyond what is directly required for identity verification and anti-fraud purposes. We do not collect biometric data, medical information, religious or political views, or any data category that falls outside the operational requirements listed above.

Every category of data collected by prk98 has a specific and legitimate purpose. We do not collect data speculatively or for future uses that have not been identified. Here is why each type of data is collected:

• Identity and contact data — to create and manage your prk98 account, communicate with you about your account activity, and verify that you are who you say you are before processing withdrawals.
• Financial data — to process your PKR deposits via JazzCash, Easypaisa, Raast or bank transfer, to process withdrawal requests back to your payment method, and to maintain an accurate transaction record for your account.
• Technical and usage data — to detect fraud and suspicious account activity, to maintain the security and stability of the platform, to understand how players use prk98 so we can improve it, and to resolve technical issues when they occur.
• Verification documents (CNIC, payment proof) — to comply with our obligations to verify player identity before the first withdrawal is processed. This is a standard anti-fraud and anti-money laundering measure applied to all accounts.
• Communications data — to resolve support queries, track the history of any issues raised, and improve the quality of our support service over time.

When you make a deposit or withdrawal on prk98 using JazzCash, Easypaisa, Raast or a Pakistani bank account, the financial transaction itself is handled directly by your payment provider. prk98 receives a confirmation of the transaction — including the amount in PKR, the date and time, and a reference number — but does not receive or store your full payment credentials.

Specifically:

• prk98 does not store your full JazzCash or Easypaisa wallet PIN or account password.
• prk98 does not store your full bank account number beyond what is necessary to process a specific withdrawal request.
• Payment data shared with prk98 by your provider is limited to what is necessary to reconcile deposits and withdrawals to your account balance.
• Your payment provider — JazzCash, Easypaisa, your bank — has its own privacy and security policies. The security of your wallet or bank account credentials is managed by your provider, not by prk98.

All financial transaction records associated with your prk98 account are retained for the period described in the Data Retention section of this policy. These records form part of your account history and may be reviewed by prk98 in the event of a dispute or fraud investigation.

Before your first withdrawal from prk98 is processed, you will be required to complete an identity verification step. This involves submitting a copy of your CNIC (Computerised National Identity Card) and, in some cases, evidence of the payment method you have been using to deposit. This is a Know Your Customer (KYC) process applied to all prk98 accounts regardless of the withdrawal amount.

The purpose of this verification is to confirm that you are who you say you are, that your account details match your actual identity, and that no fraud, money laundering or account misuse has taken place. It is a one-time process per account. Once completed, you will not need to resubmit verification documents unless there is a specific reason — such as a significant change to your registered payment method or a security review of your account.

Verification documents submitted to prk98 are:

• Stored securely with access restricted to the prk98 verification team.
• Used only for the purpose of verifying your identity and are not used for any other purpose.
• Retained for the period specified in the Data Retention section below.
• Not shared with third parties except in cases of fraud investigation where disclosure to relevant authorities is legally required.

prk98 does not sell, rent or trade personal data to any third party. The only circumstances in which your data is shared with parties outside of prk98 are the following, all of which are limited to what is strictly necessary for the stated purpose:

• Payment processors: JazzCash, Easypaisa, Raast and bank transfer services receive the information necessary to process your specific transaction — typically your wallet number or account reference and the PKR amount. These providers have their own privacy policies and data handling practices.
• Identity verification services: Where prk98 uses a third-party service to assist with document verification during the KYC process, your CNIC information may be shared with that service under a data processing agreement that restricts its use to the verification purpose only.
• Fraud detection and security services: Technical data such as IP addresses and device identifiers may be shared with fraud prevention services to identify and block suspicious activity on the platform.
• Legal and regulatory requirements: If prk98 is required by applicable law or a lawful authority to disclose personal data in connection with an investigation, we are obligated to comply with that requirement. In such cases, prk98 will disclose only the minimum data necessary to satisfy the legal requirement.

In all cases of data sharing, prk98 ensures that the receiving party handles the data appropriately and uses it only for the specified purpose. prk98 does not share personal data with unrelated commercial third parties for marketing, advertising or data monetisation purposes.

prk98 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal obligations that require longer retention periods. The general approach is as follows:

• Active account data — your registration details, contact information, account history and financial transaction records are retained for as long as your prk98 account is active.
• Closed account data — following the closure of a prk98 account, core account records including transaction history, verification data and communication logs are typically retained for a period of up to five years. This is to comply with anti-fraud and anti-money laundering record-keeping obligations.
• Verification documents — CNIC copies and other identity documents are retained for the minimum period required to fulfil verification and legal obligations, after which they are securely deleted.
• Support communications — records of support queries and chat transcripts are retained for a period sufficient to resolve any follow-up queries related to the same matter, typically up to two years from the date of the last communication.
• Technical logs — IP address logs and session data used for security and fraud monitoring are retained for a shorter period, typically 90 days, unless a specific incident requires longer retention for investigation purposes.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to any individual.

prk98 takes the security of personal data seriously. The following technical and organisational measures are in place to protect the data we hold about you:

• Encryption: Personal data stored on prk98 servers is encrypted. Data transmitted between your device and the prk98 platform is protected by industry-standard TLS encryption.
• Access controls: Access to personal data within prk98 is restricted on a need-to-know basis. Staff members who do not require access to personal data to carry out their role do not have it. Access rights are reviewed regularly.
• Password security: Account passwords on prk98 are hashed using a one-way algorithm. prk98 staff cannot see your password and will never ask you to provide it.
• Fraud monitoring: prk98 employs automated monitoring systems that flag unusual account activity — multiple failed login attempts, IP address anomalies, unusual transaction patterns — for review by the security team.
• Secure payment processing: Financial transactions are processed through the established secure infrastructure of JazzCash, Easypaisa and banking providers. prk98 does not directly process card or wallet payment credentials on its own servers.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that could affect your personal information, prk98 will notify affected users promptly and take the steps necessary to contain and address the breach.

You also have a role to play in keeping your account secure. Use a strong, unique password for your prk98 account, do not share it with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

prk98 uses cookies and similar local storage technologies on both the website and the mobile app. These are small data files stored on your device that help the platform function correctly and allow us to understand how it is being used.

The types of cookies used on prk98 include:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during a session, maintain your account state, and ensure that security features work correctly. You cannot opt out of essential cookies while continuing to use prk98.
• Preference cookies: These remember choices you have made on the platform — such as your preferred game category view or display settings — so that they are applied automatically next time you visit.
• Analytics cookies: These collect aggregated, anonymised information about how players use prk98 — which pages are visited most, where players drop off during registration, how long sessions last. This data helps us improve the platform. Analytics data is not linked to your personal identity.

prk98 does not use advertising cookies, behavioural retargeting cookies, or any cookie that tracks your activity on other websites outside of prk98. The cookies used on prk98 are functional and analytical only and are used solely in connection with your prk98 account experience.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use certain features of the prk98 platform, including staying logged in.

As a prk98 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact prk98 support with your account details and a clear description of what you are requesting:

prk98 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification is part of the account registration and KYC process on prk98.

If prk98 becomes aware that personal data has been collected from a user who is under 18, that account will be immediately closed and all personal data associated with it will be deleted as soon as is practicable, subject to any legal hold requirements connected with the investigation of the underage access.

If you believe that a minor has registered an account on prk98, please contact support immediately so the matter can be investigated and resolved.

prk98 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes — particularly any that affect how your data is used or your rights as a user — we will notify active account holders through the platform or by email where reasonably practicable.

Your continued use of prk98 following any update to this Privacy Policy constitutes your acceptance of the updated version. If you disagree with changes to how your data is handled, you should contact support to discuss your options, including account closure and data deletion where applicable.

We recommend reviewing this page periodically, particularly before making a new deposit or before claiming a promotion that involves sharing additional personal information.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how prk98 handles your personal information, please contact our support team. We are available via in-platform chat and by email.

Privacy contact email: [email protected]

Please include "Privacy Request" in your subject line and provide your registered account username or email address so that we can locate your account and respond accurately. For data access or deletion requests, we will verify your identity before proceeding.